Utility Billing Inquiries & Payments   
Step: 1. Search 2. Info 3. Payment Info 4. Confirm 5. Receipt

This service allows you to view a City of Tampa utility account and optionally make a payment. Begin by locating the account either by account number or service address below.   Your actual mailed bill may contain important on-bill messaging or inserts that are not available in this format. Please visit tampagov.net/COTU for the latest updates.

Did you know that you can also conveniently view and pay your City utility account through the City Mobile App? Read more at www.tampagov.net/mobileapp.

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Conditions & Use For Online Payment Service

City of Tampa online payment (ecommerce) services are not available during certain hours due to normally scheduled maintenance activities according to the schedule below. If your business transaction has a due date associated with it, it is your responsibility to ensure that your payment is made by that due date. Delays caused by unavailability of any online service DO NOT warrant the reversal of late fees, as payments may also be made by other means, such as postal mail and walk-in during normal business hours.

At present, we accept MasterCard, Visa, Discover Card, and American Express only. After completing your payment, you will be presented with an online receipt to print for your records. If you provide a valid email address, you will also receive a receipt via email. Your payment will be processed at the close of the current business day, except for weekends, holidays or after 9:00 pm, in which case your payment will be processed at the end of the next business day.

Your online payment transactions are supported by industry-standard data encryption available through your browser called SSL encryption.  These services are designed to ensure the privacy of your credit card information, name, address, email and other information you provide to us.

The City of Tampa makes every effort to produce and publish the most current and accurate information possible. No warranties, expressed or implied, are provided for the data herein, its use, or its interpretation. Information provided should not be relied upon for any type of legal action.

The Utility Billing Inquiries and Payments Payments service is unavailable during certain hours due to normally scheduled maintenance activities detailed below. Unavailability of this service outside of these hours is typically due to temporary technical problems. In such an event, the appropriate staff has been notified and is working to resolve the issue.

Credit Card Questions
  For credit card concerns, contact us online or at 813-274-8252

ServicePlanned Downtime* Phone NumberOnline
  Utility Billing Inquiries and Payments 9:00 pm to 9:30 pm; midnight to 3:30 am; 6:45 am to Noon on Sundays813-274-8811 online
* Phone contacts are available during normal business hours.