Welcome to Tampa Connect, the City of Tampa’s new web-based customer relationship management system!

Tampa Connect provides citizens with an easy way to navigate city services by submitting a request to get something fixed or to report an issue in a few easy steps.

Submit a new Service Request
If you submitted a request before November 15, 2023 click below Check request before 11/15/23
Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6

Refer to email at submission of request. Within the email is a tracking number. With that tracking number go to TampaGov Customer Service Center and enter tracking number. You can than review status of your request.

1. At submission should receive a confirmation page with confirmation number. 2. If email was required at submission should receive confirmation.

Option to reset your password. To submit request you do not need to create an account.

To review status of submitted service request you please refer to email submission email.

None if not required. To expediate resolution upload docs are available.

No. Just hit continue.

No changes can be made to your original request. Additional content can be added, ie. Docs, photos.

Please contact the appropriate department that you submitted to the request to.

Please use the search feature on tampagov for additional information.

Certain services are viewable on the map. Click here to view.

When you select your request, the resolution estimate is provided. Resolution estimates various based on service request.

Do you want information regarding a request submitted before November 15, 2023?

The City of Tampa’s commitment to accessibility for all begins with this site and our efforts to ensure all functionality and all content is accessible to all Americans. Our ongoing accessibility effort conform with Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria. These guidelines not only help make web content accessible to users with sensory, cognitive and mobility disabilities, but ultimately to all users, regardless of ability. The City of Tampa will also strive toward compliance with the newly created WCAG 2.2 standards.

Our ongoing accessibility efforts work toward making tampagov.net as accessible as possible. The City of Tampa welcomes comments on how to improve the site’s accessibility for users with disabilities.