- Accounting General Correspondence
Use this service for general correspondence to Accounting.
The Accounting Division of the Department of Revenue and Finance administers the general ledger; processes payroll records; maintains accounts receivable and payable; controls reimbursements and interdepartmental billings; and is responsible for investing City funds as well as negotiating bond issues. Additionally its personnel are responsible for balancing utility accounts; providing property control and central cashiering services; producing financial reports: and administering the City's pension fund.
- Architectural Review and Historic Preservation general correspondence
Use this service to contact Architectural Review and Historic Preservation.
The City of Tampa has a rich diverse, dynamic history that can be traced through our historic structures. These structures display a variety of architectural detail and uses that collectively build distinct neighborhoods and cultural areas. Many of these areas have been recognized and designated as historic districts. Each district has a period of historical significance, the time when most of the historic structures within the district were constructed. These structures are classified as "contributing". Individual structures that have historic significance that are not located within a historic district are classified as "landmark structures".
For more information, view the Division of Architectural Review & Historic Preservation
- Archives general correspondence
Use this service for general correspondence to the City of Tampa Archives, your research center for the history and development of the municipal government of the City of Tampa.
- Art Programs general correspondence
Use this service for general correspondence to Art Programs.
- Budget general correspondence
Use this service for general correspondence to the Budget Office.
The Budget Division of the Revenue and Finance Department prepares revenue and expenditures projections, budget instructions and target budgets. The division controls expenditures within approved appropriations, prepares budget resolutions, adjustments, budget-related briefings and summaries, and administers the Community Development Block Grant program.
- Business Tax general correspondence
Use this service for general correspondence to Business Tax. The Business Tax Division is part of the City of Tampa's Department of Neighborhood Empowerment, and is responsible for the issuance and collection for all Business Tax Receipts under Chapter 24 of the City's code.
- Business Tax Renewal Online Payment Questions
Use this service for questions about online Business Tax receipt renewal payments.
- Cable Communication general correspondence
Use this service for general correspondence to Cable Communication.
The mission of Cable Communication is to ensure the residents of Tampa are provided reliable cable television service, which meets industry technical standards, by the cable television franchisee.
- Cable Communication Programming Inquiries
- Cemetery Inquiries general correspondence
Use this service to contact the Cemetery clerk with questions or corrections about City owned cemeteries.
- City Attorney general correspondence
Use this service for general correspondence to the City Attorney.
The Legal Department, under the direction of the City Attorney, is cognizant of all legal affairs of the city and of all matters pertaining to the office of the city attorney. It is the city attorney's duty to take the management, charge and control of all the legal business of the city and to be, in regard to all municipal affairs, the legal advisor of the mayor, the city council and the committees thereof, and all of the department heads, officers and boards of the city. The city attorney provides, when required, written or verbal opinions of law to the aforesaid, upon any subject in which the city is interested. In addition, the city attorney prosecutes and defends the city's interest before courts and boards. The city attorney is the official legal representative for the city.
- City Clerk general correspondence
Use this service for general correspondence to the City Clerk.
The proceedings of every City Council meeting are recorded by the Documentation of City Records Division of the City Clerk's Office. This Division is also responsible for preparing City Council agendas; indexing local laws, ordinances, resolutions, agreements, and deeds; updating and distributing supplements to the City Code; and maintaining current appointments to City boards and committees, City and State financial disclosure statements and executive orders. The publication of legal notices, recording of official documents with appropriate agencies, and indexing of City cemetery burials is also the responsibility of this division.
- City Council General Correspondence
Use this service for general correspondence to all City Council members. The Tampa City Council is a legislative branch of City Government and operates in accordance with the provisions of the 1974 Revised Charter of the City of Tampa. The City Council is responsible for enacting ordinances and resolutions that the Mayor of Tampa administers as chief executive officer. To direct your message to only one specific Council member, select one of the links below.
- Civil Citation Online Payment Questions - Code Enforcement
Use this service for questions about paying City of Tampa Code Enforcement Civil Citations online within 30 days after citation issuance. After 30 days, all City of Tampa Civil Citations must be paid at the Clerk of the Circuit Court.
- Civil Citation Online Payment Questions - Police
Use this service for questions about paying City of Tampa Police Department Civil Citations online within 30 days after citation issuance. After 30 days, all City of Tampa Civil Citations must be paid at the Clerk of the Circuit Court.
- Code Enforcement general correspondence
Use this service for general correspondence to Code Enforcement.
- Community Affairs - Human Rights and Community Services general correspondence
Use this service for general correspondence to Community Affairs.
The Community Affairs section is responsible for the planning, administration and coordination of programs, projects and activities that are designed to promote and maintain good relations among citizens of Tampa.
- Community Development Block Grant (CDBG) Advisory Committee general correspondence
The CDBG Advisory Committee is a volunteer group of eighteen (18) citizens, which represents the entire city. The members make recommendations to the City each year, based on the needs of the various neighborhoods. City department heads consider these recommendations as they prepare the annual budget, which is presented to City Council for approval. For more information, contact this program's coordinator using this service.
- Community Partnerships and Neighborhood Engagement General Correspondence
Use this service for general correspondence to Community Partnerships and Neighborhood Engagement (formerly Neighborhood and Community Relations).
Tampa’s Community Partnerships and Neighborhood Engagement Office works to preserve and improve the physical, social and economic health of Tampa’s neighborhoods. Our goal is to preserve established neighborhoods, stabilize those in transition and give new life to waning neighborhoods. Our office lends support to citizens during the organizational process and works with members of established associations to develop neighborhood action strategies. Community Partnerships and Neighborhood Engagement serves as a contact between the Mayor, citizens and city departments.
- Construction Services Center general correspondence
Use this service for general correspondence to the Construction Services Center
- Convention Center and Tourism general correspondence
Use this service for general correspondence to Convention Center and Tourism.
The Tampa Convention Center located directly on the waterfront in the heart of downtown Tampa, is a beautiful facility that includes 600,000 feet of meeting space and 2,000 feet of waterfront views.
The Tampa Convention Center is conveniently located within walking distance to hotels, restaurants and clubs. So, after a busy day of lectures, seminars or classes, attendees are welcome to visit Ybor City, Channelside (movie theaters, restaurants, shops and nightclubs) or the Florida Aquarium, located just a few steps away.
- Convention Center Box Office and Exhibitors general correspondence
Use this service for ticket information, exhibitor services, and show floor needs (i.e. electrical, telephone, air, water, and Internet).
- Convention Center Financial Offices general correspondence
Use this service to receive Convention Center financial information (history, contract fees, status).
- Convention Center Guest Services general correspondence
Use this service to request convention center event related information (i.e., ambassadors, scheduled event times/locations, directions, maps, shopping, dining, and last minute items that need attention).
- Convention Center Marketing general correspondence
Use this service to check availability, rental rates, license contracts, and general building policies of the Tampa Convention Center.
- East Tampa Development general correspondence
Use this service to send general correspondence concerning East Tampa Development, an economic revitalization effort and overall resurgence for this vital neighborhood.
- Economic Development Administrator
Use this service for general correspondence to the Economic Development Administrator. The Economic Development Administrator is responsible for oversight and direction of several City departments including: Arts & Cultural Affairs, Convention Center & Tourism, Minority Business Development, and Business & Housing Development.
- Emergency Coordinator general correspondence
Use this service for general correspondence to the Emergency Coordinator.
The Public Works Director and the Emergency Coordinator manage the coordination and planning of emergency/disaster response by City staff.
- Fire Rescue general correspondence
Use this service for general correspondence to Fire Rescue.
The Fire Rescue Department provides essential service in the areas of fire prevention, fire protection, and emergency medical care. The department is comprised of the Operations, Rescue, Communications, Prevention, and Administrative Divisions.
- Fire Rescue Public Education general correspondence
Use this service to contact the Fire Public Education office to learn about Fire Safety or to schedule a Fire Safety event for your school, community group, corporate setting, or staff training.
- Fire Rescue Service Questions
Use this service to inquire about billing issues, last inspection dates, re-inspections, false alarms, or LP gas accounts.
- Fire Station or Hydrant Questions
Use this service to request information about Fire Stations or hydrant locations.
- Firefighters Museum general correspondence
Use this service to send general correspondence to the Tampa Firefighters Museum.
- Franklin Street Mall general correspondence
Use this service for general correspondence to the Franklin Street Mall Office.
Franklin Street Mall is a six block, open air, pedestrian mall, in the heart of downtown Tampa. The Mall is the host location for weekday entertainment, a variety of sidewalk vendors selling a range of goods from hot dogs to hair scrunchies, and is frequently used as a venue for special events. The Mall also hosts numerous restaurants and retail shops and serves as a performance and activity site for downtown office workers and tourists. The Franklin Street Mall Office, apart from coordinating activities on Franklin Street Mall, also handles special event request for the use of Herman C. Massey Park, NationsBank Plaza Park, Lykes Gaslight Square Park, and Curtis Hixon Park.
- Geographic Information Systems General Correspondence
Use this service for general correspondence to Geographic Information Systems. The GIS Group also has a significant amount of data available for downloading
, as well as metadata.
- Housing and Community Development general correspondence
Use this service for general correspondence to Housing and Community Development.
- Human Resources general correspondence
Use this service for general correspondence to Human Resources.
The Director of Human Resources is responsible for the divisions of Employee Relations, Employment Services, Risk Management and Central Services.
- Human Resources/Employment Services general correspondence
Use this service for general correspondence to Employment Services. Employment Services performs the personnel hiring and testing function and maintains the City's comprehensive classification plan covering approximately 600 classes of work. This division also monitors the performance evaluation process, and conducts job analysis research for developing valid selection procedures.
- Information Technology Services general correspondence
Use this service for general correspondence to Information Technology Services.
Information Technology Service’s mission is to provide the City of Tampa with effective and efficient Information Management and Integration services. We strive to: (1) leverage technology to streamline government services; (2) provide a flexible, reliable technology infrastructure that enables the City of Tampa to collaborate with its constituents; and (3) provide technology services that make government support processes predictable and accountable.
- Intergovernmental Relations general correspondence
Use this service for general correspondence to Intergovernmental Relations.
The Office of Intergovernmental Relations represents the City of Tampa position with respect to regulations and legislation. The Office also promotes the City’s interests with state and federal government agencies and other governmental entities.
- Internal Audit general correspondence
Use this service for general correspondence to Internal Audit.
Internal auditing is a form of self-appraisal. It is our mission "to provide an independent appraisal function within the City." To accomplish this, the City's operations are divided into audits based on our assessment of the risks involved with those operations. Next, audits are categorized by how often they should be performed. A few areas are audited every year, whereas, others are audited every five years. Finally, a five-year audit agenda is developed to schedule a time frame for the audits. Besides our coverage of the City's departments, audit hours are made available for special assignments requested by the Mayor and the City Council.
- Land Development Coordination and Zoning general correspondence
Use this service for general correspondence to Land Development Coordination & Zoning.
- Mayor's African American Advisory Council general correspondence
The office hosts monthly meetings of the MAAAC and participates in scheduled community forums. A periodic newsletter is produced for the community, informing citizens of the activities and involvement of the council. For more information, contact this program's coordinator using this service.
- Mayor's Office Correspondence
Use this service for general correspondence to the City of Tampa Mayor's Office.
- Minority Business Development general correspondence
Use this service for general correspondence to Minority Business Development.
- MyTampaGov Feedback
Use this service to provide us with comments, suggested improvements or report problems you may encounter with MyTampaGov.
- Overlay District Inquiries
Use this service to submit inquiries about the location of Overlay Districts and the specific regulations in effect.
- Parking general correspondence
Use this service for general correspondence to Parking.
The Parking Division of the Department of Public Works is responsible for the operation of all City of Tampa public parking. The Division develops parking policy and specific facility expansion plans to serve the parking demand in the central business district and adjacent commercial areas.
- Parking Online Payment Questions
Use this service for questions about online payments for Monthly Parking or Parking Tickets.
- Parks and Recreation general correspondence
Use this service for general correspondence to the Parks & Recreation Department.
- Planning and Development General Inquiries
Use this service for general correspondence to Planning and Development. The Department of Business Growth Management and Development administers housing and development standards for Tampa. Its primary function involves coordinating land development through intergovernmental action and the review and modification of building plans and code requirements.
- Police Crime Prevention
Use this service to obtain information about protecting yourself and your property against crime.
- Police general correspondence
Use this service for general correspondence to Police.
The Tampa Police Department, located on Florida's gulf coast, is responsible for ensuring the protection, safety and welfare of city residents and visitors; providing protection of property; and preventing crime. The department employs nearly 1000 sworn law enforcement personnel and over 300 civilian staff.
- Police Personnel Bureau general correspondence
Use this service to request information regarding employment with Tampa Police Department
- Police Public Information Coordinator general correspondence
Use this service to contact the Tampa Police Department Public Information Coordinator's Office.
- Police Traffic Accident Report Online Request Questions
Use this service for questions about Police Traffic Accident Report Online Requests.
- Public Affairs Office general correspondence
Use this service for general correspondence to the City of Tampa Public Affairs Office.
- Purchasing Issues
Use this service to ask purchasing related questions or make requests. These include inquiries about becoming a registered vendor, the current awardee for an existing bid, requesting a copy of the bid tab, and who is the buyer for a certain commodity.
- Purchasing Vendor Concerns
Use this service to inquire about or report problems and concerns regarding vendor protests, payment issues, and other related vendor questions.
- Real Estate general correspondence
Use this service for general correspondence to the City of Tampa Real Estate Division.
The Real Estate Division acts as a central service organization, providing the purchase, sale, leasing and property management services of real estate for other City departments.
- Residential Construction & Development
Use this service to send general correspondence to Residential Development Services. Residential Development Services provide efficient, comprehensive plan review of single-family construction projects for conformance with building and site development codes.
Before submitting your inquiry, you may want to read our frequently asked questions
- Revenue and Finance general correspondence
Use this service for general correspondence to Revenue & Finance.
The Department of Revenue and Finance is responsible for managing the City's financial matters. Primary functions include: administration, budgeting, planning, accounting, investment, licensing, utility accounting, pension, and grant administration. These functions are divided among the following divisions: Administration, Accounting, Budget, Licensing, and Utility Accounting.
- Roadway Planning Projects
Use this service to inquire or comment on proposed roadway projects such as status of concept development, PD&E, transportation analysis or other studies within the city limits.
- Solid Waste general correspondence
Use this service for general correspondence to Solid Waste.
The Solid Waste Department is responsible for refuse collection and disposal for over 80,000 residential and commercial City customers. Its goal is to provide efficient and environmentally safe solid waste collection and disposal. More than 360,000 tons of solid waste is processed annually. Eighty-eight percent is received at the McKay Bay Refuse to Energy Facility (RTE) where waste is separated and then burned to produce electricity. Nine percent of the current waste stream is recycled either through City of Tampa Recycling Programs or private ventures. The remaining three percent is sent to the County landfill.
- Stormwater Service Request
Use this service for general correspondence to the City of Tampa Stormwater Department.
- Tampa Gym and Dance general correspondence
Use this service to request information about programs offered by Tampa Gym and Dance.
- Technology and Innovation CIO/Director
Use this service for general correspondence to the Technology and Information Department.
The Mission of the Technology and Innovation Department is to
..Plan for the future,
....Create strategic partnerships and
......Lead process improvements
that advance better, smarter, faster business decisions and innovative solutions based on dynamic core services.
- Think your City of Tampa utility bill is too high?
Understanding the major components of your Utility Bill.
- Transportation - Miscellaneous Concerns
Use this service for general correspondence where the situation does not require immediate attention. Please do not use this service for missing regulatory or warning signs
such as; STOP, ONE WAY, YIELD, DO NOT ENTER or ANY TRAFFIC SIGNAL; instead please call (813) 274-3101 for immediate attention. The Department of Transportation and Stormwater Services operates the City's transportation system through its management of the City's transportation and traffic planning activities; transportation project survey, design, and construction supervision; and sign, signal, and roadway maintenance activities.
- Utility Bill Questions
Use this service for questions about your utility bill, which for most of the City's utility customers is a consolidated monthly bill for three utility services--Water, Sewer and Solid Waste.
- Wastewater general correspondence
Use this service for general correspondence to Wastewater.
The Department's goal is to provide complete and cost-effective service and to respond rapidly to expanding service requirements. Department personnel collect, treat, and dispose of more than 50 million gallons of wastewater per day from over 98,000 customers in Tampa and its immediate suburbs. Sanitary treatment requires the careful removal of pollutants and pathogens from wastewater in a manner consistent with Federal, state, and local regulations so that the end product can be returned to the environment for natural recycling.
- Water Conservation Education general correspondence
Use this service to request information about conservation water, our most valuable resource.
- Water Customer Free Stuff correspondence
Use this service to request FREE water conservation materials and supplies.
- Water general correspondence
Use this service for general correspondence to Water.
The Tampa Water Department is a municipally operated water supplier, treating an average of 75 million gallons of surface water per day and distributing it through more than 2,100 miles of water mains to its population of 450,000. The Department's service area encompasses 211 square miles.
- Web Site Administrator general correspondence
Use this service for general correspondence to the web site administrator.
To request a web site change or enhancement, please use the web site enhancement request form
To report a web site problem, please use the web site problem notification form
For MyTampaGov comments, suggestions or problems, please use the MyTampaGov feedback form
This web site, the City of Tampa Internet site, (also known as www.tampagov.net, www.ci.tampa.fl.us, www.tampagov.org, and www.tampagov.com), is provided as a service to the citizens of Tampa, Florida and to the general public.
- Wet Zoning Inquiries
- Ybor City Development Corporation general correspondence
Use this service for general correspondence to Ybor City Development Corporation.
Ybor City Development Corporation (YCDC) is a not-for-profit Florida corporation created in October 4, 1988, by the Community Redevelopment Agency of the City of Tampa to promote redevelopment in the Ybor City Area. The YCDC is the City’s primary vehicle for planning, promoting development, and assisting with the redevelopment of Ybor City through public and private sector offices.
- Zoning District Regulations Questions
Use this service to submit general questions regarding code requirements for your property.