Please select the link related to your area of interest or view all Customer Service Center service request types.

• Commercial Service was Missed (Dumpster, Cart, Compactor, Open-Top)
Use this service to report a missed collection of a commercial container.
• Compactor or Open Top Roll-off Service Request
Use this service to schedule a pick-up of your compactor or open top roll-off.
• Compactor Repair Request
Use this service to report that your City of Tampa compactor is inoperable.
• Curbside Special Solid Waste Pick-up Request
Use this service to request a special pick-up of miscellaneous, bulky items or unbundled yard waste. Fees will apply.
• Dead Animal Removal on a City Road
Use this service to request collection of small dead animals in City Rights-of-Way. The Department cannot retrieve carcasses from private property.
• Garbage (blue) or Recycling (green) Cart Request
Use this service to report a damaged or missing cart. Residential customers are limited to one (1) garbage and one (1) recycling cart per household.
• McKay Bay Autoscale Payments
Use this service to make a payment toward your McKay Bay Autoscale account.
• Recycling Coordinator for Educational Programs
Use this service to contact the Recycling Coordinator for education and outreach opportunities.
• Residential Service Days
Use this service to view your garbage, recycling, yard waste and SWEEP collection days.
• Residential Service was Missed (Garbage, Recycling, Yard Waste, SWEEP)
Use this service to report a missed collection for garbage, yard waste, recycling or SWEEP.

IMPORTANT NOTICE! We do not provide make-up collection for garbage, recycling or yard waste for residential customers whose regularly scheduled collection day falls on City-Observed Holidays*. Garbage, recycling and yard waste collection will resume on your next scheduled service day.

*Holiday make-up collection will only be provided for the Thanksgiving and Christmas holidays due to the large volume of solid waste generated on those days.

• Solid Waste Bill Online Payments
Use this service to pay your utility bill.
• Solid Waste Enhanced Environment Program (S.W.E.E.P.)
Solid Waste Enhanced Environment Program (S.W.E.E.P.) - In November 2005, The City of Tampa Department of Solid Waste assumed the weekend neighborhood cleanup services, formerly under the N.E.A.T. program, and will continue bulk trash items and debris removal through the S.W.E.E.P. for Cleaner Neighborhoods initiative.
• Solid Waste General Correspondence
Use this service for general correspondence to Solid Waste.
• Start New Solid Waste Service
Use this service to request starting water, wastewater, and solid waste utility services at a specific location.
• Stop Solid Waste Service
Use this service to request termination of water, wastewater, and solid waste utility services at a specific location.
• SWEEP Pickup Schedule
Use this service to view the SWEEP Pickup Schedule for an address that you provide.
• Trash / Garbage Pickup Schedule
Use this service to view Garbage / Trash Pickup Schedule for an address that you provide.
• Yard Waste Pickup Schedule
Use this service to view the Yard Waste Pickup Schedule for an address that you provide.