Please select the link related to your area of interest or view all Customer Service Center service request types.

  • Property Lien and Expenditure Search
  • Use this service to search for settlement information for city liens and expenditures against real property.

  • Utility Bill Automatic Electronic Payment Application
  • Use this service to obtain an Automatic Electronic Utility Bill Payment Application form. Signing-up for this service allows your City of Tampa utility bill to be paid automatically by electronic transfer of funds from your bank account.

  • Utility Bill Online Payments and Inquiries
  • Use this service to review and/or pay your utility bill.

  • Utility Bill Questions
  • Use this service for questions about your City of Tampa utility bill.

    For additional information about high bills, please visit us online at www.tampagov.net/highbill.

  • Utility Service High Utility Bill Inquiry
  • Use this service to request a review of your account and/or investigation regarding a higher than expected bill from City of Tampa Utilities. Please provide as much information as possible including service address, account number, name of account holder and portion of bill you are concerned with.>

    For additional information about high bills, please visit us online at www.tampagov.net/highbill.

  • Utility Service Start Request
  • Use this service to request starting water, wastewater, and solid waste utility services at a specific location. If you are not sure if the City of Tampa services this location, please use our service area map for assistance.

    NOTE: Requests will be completed within 5 business days. For immediate assistance, please contact our Customer Service Call center at (813) 274-8811.

  • Utility Service Stop Request
  • Use this service to request discontinuation of water, wastewater, and solid waste utility services at a specific location.