WARNING: This service is not monitored 24/7. Please do not use this facility to report issues of an emergency nature OR for activity that requires an officer to respond. If your issue is an emergency, please call 911. If you need an officer to respond to address a concern please call police dispatch at 813-231-6130. If your issue is an emergency, please use the telephone and dial 911.

Residential Service was Missed (Garbage, Recycling, Yard Waste, SWEEP)

Use this service to report a missed collection for garbage, yard waste, recycling or SWEEP.

IMPORTANT NOTICE! We do not provide make-up collection for garbage, recycling or yard waste for residential customers whose regularly scheduled collection day falls on City-Observed Holidays*. Garbage, recycling and yard waste collection will resume on your next scheduled service day.

*Holiday make-up collection will only be provided for the Thanksgiving and Christmas holidays due to the large volume of solid waste generated on those days.

How may we contact you... (Note: * = Required Information)

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NOTE: You can upload attachments after submitting this form.

When you submit this form, you will receive a Tracking Number and Access Key allowing you to follow-up on this submittal.

Public Records Awareness
Information we receive may be considered public information which is subject to disclosure under Florida law. Learn more about our privacy policy.

Security Awareness
Please be careful with the information that you provide online. Learn more about our security policy.