Track or update a prior request:
WARNING: Please do not use this facility to report issues of an emergency nature or for conditions requiring an immediate response. If your issue is an emergency, please use the telephone and dial 911.

Utility Service Start Request

Use this service to request starting utility services. If you are not sure if the City of Tampa services this location, please use our service area map for assistance.

How may we contact you...  (Note: * = Required Information)


Your Message...

As the owner, tenant or other legal occupant of the premises indicated below, I believe I am located within the City of Tampa Utilities service area for water, sewer, and/or solid waste utility services, and I would like to request that you begin the process of starting utility service in my name at the address provided.


State / Province: FL
MAILING ADDRESS (If different from Service Address Above):


(Turn on services are provided during normal business days)
Is there a well on the property?
Primary Contact Phone:

The City of Tampa Utilities requires deposits on new accounts. Deposits may be waived by asking a previous utility company to fax us verification that you had good payment history for at least one year. (Our Fax Number is 813-274-8430.) We will advise you by responding to this request through the Customer Service Center when complete or if further information or action is required on your part to complete this request. Thank you.

If you send us a message, you'll receive a Tracking Number and Access Key allowing you to follow-up with your request, at your convenience. All messages also include linking to MyTampaGov memberships, thus eliminating any requirement to remember Tracking Numbers or Access Keys. You can upload attachments after submitting this message.

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