Track or update a prior request:
WARNING: This service is not monitored 24/7. Please do not use this facility to report issues of an emergency nature OR for activity that requires an officer to respond. If your issue is an emergency, please call 911. If you need an officer to respond to address a concern please call police dispatch at 813-231-6130. If your issue is an emergency, please use the telephone and dial 911.

Utility Service Start Request

Use this service to request starting utility services. If you are not sure if the City of Tampa services this location, please use our service area map for assistance.

Please allow up to 5 business days for this request to be processed.  If you need immediate assistance, please contact our Utilities Call Center at 813-274-8811 Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m.

How may we contact you...  (Note: * = Required Information)


Your Message...

As the owner, tenant or other legal occupant of the premises indicated below, I believe I am located within the City of Tampa Utilities service area for water, sewer, and/or solid waste utility services, and I would like to request that you begin the process of starting utility service in my name at the address provided.


State / Province: FL
MAILING ADDRESS (If different from Service Address Above):


(Turn on services are provided during normal business days)
Is there a well on the property?
Primary Contact Phone:

The City of Tampa Utilities requires deposits on new accounts. Deposits may be waived by asking a previous utility company to fax us verification that you had good payment history for at least one year. (Our Fax Number is 813-274-8430.) We will advise you by responding to this request through the Customer Service Center when complete or if further information or action is required on your part to complete this request. Thank you.

NOTE: You can upload attachments after submitting this form.

When you submit this form, you will receive a Tracking Number and Access Key allowing you to follow-up on this submittal, at your convenience and you will have the opportunity to sign up for a MyTampaGov membership. Membership benefits include your form submittal requests and eliminates requirements to remember Tracking numbers and Access Keys.

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