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WARNING: Please do not use this facility to report issues of an emergency nature or for conditions requiring an immediate response. If your issue is an emergency, please use the telephone and dial 911.

Utility Service Stop Request

Use this service to request discontinuation of water, wastewater, and solid waste utility services at a specific location.

How may we contact you...  (Note: * = Required Information)

* First Name:
* Last Name:
Business Name:
* Daytime Phone:
ZIP / Postal Code:
State / Province:

Your Message...

I am a current customer of the City of Tampa Utilities for water, sewer, and/or solid waste utility services, and would like to request that you begin the process of discontinuing my utility service associated with this account.


*Current Account Number: *
*Name of Account Holder : *

SERVICE ADDRESS (If Different than Above):

ZIP / Postal Code:
*Date to Stop Service: *
Turn off services are provided during normal business days
*Last four digits of Social Security Number or Federal ID number for Business: *

FORWARDING ADDRESS (for possible return of deposit):

*Street: *
*ZIP / Postal Code: *
*City *
*State / Province *

Please leave all garbage carts and recycling bins provided by the City of Tampa Solid Waste Department at the service address.

We will advise you by responding to this request through the Customer Service Center when complete or if further information is needed by us in order to complete this request. Thank you.

If you send us a message, you'll receive a Tracking Number and Access Key allowing you to follow-up with your request, at your convenience. All messages also include linking to MyTampaGov memberships, thus eliminating any requirement to remember Tracking Numbers or Access Keys. You can upload attachments after submitting this message.

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