Track or update a prior request:
WARNING: Please do not use this facility to report issues of an emergency nature or for conditions requiring an immediate response. If your issue is an emergency, please use the telephone and dial 911.

Utility Service Stop Request

Use this service to request discontinuation of water, wastewater, and solid waste utility services at a specific location.

Please allow up to 5 business days for this request to be processed. If you need immediate assistance, please contact our Utilities Call Center at 813-274-8811 Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m.


How may we contact you...  (Note: * = Required Information)

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Your Message...


I am a current customer of the City of Tampa Utilities for water, sewer, and/or solid waste utility services, and would like to request that you begin the process of discontinuing my utility service associated with this account.

 

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SERVICE ADDRESS (If Different than Above):

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Turn off services are provided during normal business days
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FORWARDING ADDRESS (for possible return of deposit):

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Please leave all garbage carts and recycling bins provided by the City of Tampa Solid Waste Department at the service address.

We will advise you by responding to this request through the Customer Service Center when complete or if further information is needed by us in order to complete this request. Thank you.

NOTE: You can upload attachments after submitting this form.

When you submit this form, you will receive a Tracking Number and Access Key allowing you to follow-up on this submittal, at your convenience and you will have the opportunity to sign up for a MyTampaGov membership. Membership benefits include your form submittal requests and eliminates requirements to remember Tracking numbers and Access Keys.

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