WARNING: This service is not monitored 24/7. Please do not use this facility to report issues of an emergency nature OR for activity that requires an officer to respond. If your issue is an emergency, please call 911. If you need an officer to respond to address a concern please call police dispatch at 813-231-6130. If your issue is an emergency, please use the telephone and dial 911.

Online Credit Card Payment Questions

Use this service for questions or to report problems with credit card payments made online for any of the City of Tampa's online payment services. You may also contact us by telephone at 813-274-8252 during normal business hours of 8:00am - 5:00pm on weekdays.


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If your request is related to a specific payment, please provide the following payment and service identification information. Otherwise, you may skip to the Description.


Provide only if receipt number is unknown.
Provide only if receipt number is unknown.
Provide only if receipt number is unknown.
Provide only if receipt number is unknown.


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