WARNING: This service is not monitored 24/7. Please do not use this facility to report issues of an emergency nature OR for activity that requires an officer to respond. If your issue is an emergency, please call 911. If you need an officer to respond to address a concern please call police dispatch at 813-231-6130. If your issue is an emergency, please use the telephone and dial 911.


Use this service for general correspondence to the Tampa Water Department.

NOTE: To expedite a response for specific topics please use the appropriate link below.
EXCEPTION: If you are reporting a WATER LEAK, please do NOT create a request. Call 813-274-8811. Additional information MUST be collected in order to expedite handling.

Utility Bill Questions
Start New Service
Stop Service
Water Pressure Concerns
Water Quality Concerns
Reclaimed Water Inquiries
Order water Customer Conservation Devices

How may we contact you...  (Note: * = Required Information)


Your Message...


NOTE: You can upload attachments after submitting this form.