Track or update a prior request:
WARNING: This service is not monitored 24/7. Please do not use this facility to report issues of an emergency nature OR for activity that requires an officer to respond. If your issue is an emergency, please call 911. If you need an officer to respond to address a concern please call police dispatch at 813-231-6130. If your issue is an emergency, please use the telephone and dial 911.

Water Taste Concern

Use this service to report water that has a bad taste. Please note that the plumbing in your home may affect the taste of your water. If you are new to Tampa, you may still be used to the “taste” of “flavor” of the water you had before. In fact, water actually does not have a taste. The taste comes from dissolved minerals in the water. The source of the water will determine the degree of naturally occurring minerals that can give rise to slightly different tastes. That is why water from different areas tastes different. Tampa’s primary water source is the Hillsborough River. Surface water may sometimes have a flat, earthy taste instead of the slightly metallic taste typically associated with ground water.


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Is the problem at more than one faucet

Is the problem recurrent?


Is there an accessible outside spigot?

Is the odor prevalent in the AM or after periods of long non-use?

Does the property have a water softener system?

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